Terms & Conditions

1. Acceptance of Terms

Welcome to Huddl. By accessing or using the Huddl mobile application and website (the "Service"), operated by Cruzen Ltd ("we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Company and Service Information

Operating Company: Cruzen Ltd

Company Website: www.cruzenltd.com

Service Name: Huddl

Contact Email: contact@cruzenltd.com

3. Description of Service

Huddl is a community platform designed to connect parents in local communities to share ideas, stories, advice, and information throughout their parenting journey. The Service includes:

• User profiles and community forums
• Local parent group connections
• Messaging and communication features
• Content sharing and discussion boards
• Event organization and coordination

4. Eligibility

You must be at least 18 years old to use Huddl. By using the Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will use the Service in compliance with all applicable laws
• All information you provide is accurate and current

5. Account Registration

5.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current information
• Maintain the security of your account credentials
• Notify us immediately of unauthorized access
• Accept responsibility for all activities under your account

5.2 Account Security

You are responsible for maintaining the confidentiality of your password and account. We are not liable for any loss or damage arising from your failure to protect your account information.

6. User Conduct and Prohibited Activities

6.1 Acceptable Use

When using Huddl, you agree to:

• Be respectful and supportive of other parents
• Share accurate and helpful information
• Respect others' privacy and personal boundaries
• Follow community guidelines
• Report inappropriate content or behavior

6.2 Prohibited Activities

You agree NOT to:

• Post false, misleading, or harmful information
• Harass, bully, or abuse other users
• Share explicit, offensive, or inappropriate content
• Violate any laws or regulations
• Infringe on intellectual property rights
• Spam or engage in commercial solicitation
• Impersonate others or misrepresent your identity
• Attempt to hack, disrupt, or damage the Service
• Collect user data without consent
• Use automated systems (bots) without permission

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of content you post on Huddl. By posting, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content within the Service.

7.2 Our Content

All Huddl branding, features, and functionality are owned by Cruzen Ltd and protected by copyright, trademark, and other intellectual property laws.

7.3 User Responsibility

You are solely responsible for your content and agree that:

• You have the right to post it
• It does not violate any laws or third-party rights
• It complies with these Terms

8. Content Moderation

We reserve the right to:

• Monitor and review user content
• Remove content that violates these Terms
• Suspend or terminate accounts for violations
• Report illegal activity to authorities

We are not obligated to monitor content but may do so to ensure compliance and user safety.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using Huddl, you consent to our data practices as described in the Privacy Policy.

10. Disclaimers and Warranties

10.1 Service "As Is"

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee that:

• The Service will be uninterrupted or error-free
• Defects will be corrected
• The Service is free from viruses or harmful components
• Results will be accurate or reliable

10.2 User Content Disclaimer

We do not endorse, verify, or guarantee the accuracy of user-generated content. Parenting advice shared on Huddl should not replace professional medical, legal, or financial advice.

10.3 Medical Disclaimer

Huddl is not a substitute for professional medical advice. Always consult qualified healthcare providers for medical concerns about you or your children.

11. Limitation of Liability

To the fullest extent permitted by law, Cruzen Ltd shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or goodwill
• Service interruptions or errors
• User content or conduct
• Third-party actions or content

Our total liability shall not exceed the amount you paid us in the past 12 months, or £100, whichever is greater.

12. Indemnification

You agree to indemnify and hold harmless Cruzen Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your content
• Your violation of any third-party rights

13. Termination

13.1 By You

You may terminate your account at any time by contacting contact@cruzenltd.com or through the app settings.

13.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in illegal activity
• Harm other users or the community
• Are inactive for an extended period

13.3 Effect of Termination

Upon termination:

• Your access to the Service will cease
• Your content may be deleted (except as required by law)
• Provisions that should survive will remain in effect

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications
• Displaying in-app notices

Your continued use after changes constitutes acceptance of the updated Terms.

15. Changes to the Service

We reserve the right to:

• Modify or discontinue features
• Change pricing or introduce fees
• Update technical requirements

We will provide reasonable notice of significant changes.

16. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for their content, policies, or practices.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

18. Dispute Resolution

Before initiating legal proceedings, you agree to contact us at contact@cruzenltd.com to attempt to resolve the dispute informally.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Cruzen Ltd regarding the Service.

21. No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

22. Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

23. Contact Information

For questions or concerns about these Terms, please contact us:

Email: contact@cruzenltd.com

Company: Cruzen Ltd

Company Website: www.cruzenltd.com

Service: Huddl